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Privacy Policy

Privacy Policy

A. Menarini Diagnostics Ltd. and our group companies ("we", "our", "us" and "group") are committed to protecting and respecting the privacy and security of our website users’ personal information.
www.menarinidiag.co.uk is a site operated by us ("our site").
This policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from our users, or that our users provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Data Controller
For the purposes of the Data Protection Act 1998 (the "Act"), the Data Controller is A. Menarini Diagnostics Ltd., with offices in 405 Wharfedale Road, Winnersh-Wokingham, RG41 5RA, Berkshire,
Phone 0044-1189-444100, Fax 0044-1189-444111, VAT number : GB 452526456.

Information we may collect from you
We may collect and process the following data about you:

  • information that you voluntarily provide to us through our site at the time of registering to our site, subscribing to our service, posting material or requesting further services. We may also ask you for information at other times, such as when you report a problem with our site. This includes information, such as your name, address, telephone number, email address, country of residence;
  • if you contact us, we may keep a record of that correspondence;
  • we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
  • details of your visits to our site including, but not limited to, technical information, including the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, traffic data, location data, weblogs and other communication data and the resources that you access;
  • information that we receive from other sources. We may receive information about you if you use any of the other websites that we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them; and
  • other purposes for which we may use your personal data may be disclosed to you at the time you provide the information to us.

Out site is intended for healthcare professionals, patients and the public. It is directed at an adult audience and should not be used by children under the age of 18. We do not knowingly collect information from or about children under the age of 18.

Navigation Data and Cookies

The processing of the personal data of users who visit the Website is limited to so-called “navigation data”, i.e. the data transmitted to the Website and required to operate the computerised systems set up for the Website’s management, as well as Internet communication protocols. By way of example, the IP addresses or the domain names of the computers used to visit the Website and the other parameters relating to the operating system used to connect to the Website all fall in this category. The Company collects such and other data (for example, the number of visits and the time spent on the Website) for truly statistical purposes and in an anonymous manner in order to monitor the functioning of the Website and improve its efficiency. The data in question are neither collected to be associated with other information regarding the users of the Site nor do they make the identification of users possible; however, due to its nature, such data may potentially lead to the identification of users if processed and associated with other data held by third parties. For this reason, navigation data are immediately de-identified after processing and may only be retrieved by the Company to ascertain, as well as identify the authors of, potential IT-related offenses committed to the detriment of the Website or through the Website. Notwithstanding the latter exception, navigation data as described above are only kept for a limited time, in compliance with the applicable legal provisions.

The Website uses cookies. By browsing the Website, the user consents to the use of cookies specified in the present Privacy Policy

Cookies are small files saved on the hard disk. There exist two macro-categories of cookies: “technical cookies” and “profiling cookies”.

Technical cookies are necessary for the correct functioning of a website and make navigation possible for the user; without them, the user may be unable to view the website’s pages correctly or to use some services.

Profiling cookies are designed to create profiles of the user so as to send on-line commercial ads in line with the preferences the user has expressed during navigation.

Cookies can further be classified as

  • “session” cookies, which are immediately deleted after the navigation browser is closed;
  • “persistent” cookies, which are stored in the browser for a given period of time. These are used, for example, to recognise the device that connects to the Website, so as to render the authentication operations easier for the user.
  • “site’s own” cookies, also known as “first party” cookies, generated and managed directly by the manager of the website that the user is navigating;
  • “third party” cookies, generated and managed by subjects other than the manager of the website that the user is navigating.

The types of cookie used on the Website

The Website uses the following types of cookies:

(i)“first party” cookies, which can be either “session” or “persistent”; these are necessary to make the navigation of the Website possible, and are required for purposes of internal security and system administration;

(ii) “third-party”, “persistent” cookies, used by the Website in order to send statistical information to the Google Analytics system, through which the Company may carry out statistical analyses of the accesses/visits to the Website. These cookies are used exclusively for statistical purposes and retain information in aggregate form. Using a pair of cookies (respectively, a persistent cookie and a session cookie, the latter of which is deleted when the user closes the browser), Google Analytics also saves the timestamp of the start of the visit and the exit from the Website. It is possible to prevent Google from using cookies to collect data, and therefore to prevent their consequent processing, by downloading and installing the browser plug-in available at the following website: http://tools.google.com/dlpage/gaoptout?hl=it

Since the Company does not own the source codes of some or all third-party cookies, it is not currently able to technically prevent their writing; for this reason, it is not possible to give users the option to disable cookies directly from this page. Nevertheless, users may disable the majority of third-party cookies in use on this website by following the procedures described in the privacy policy documents of the relevant cookie owners –available by clicking on the links provided in the table below- or by amending their browser’s settings. In any case, we would like to draw your attention on the fact that disabling cookies might impair your ability to browse the Website and to take full advantage of the functions and services available thereon.

The following table contains the details of the cookies that are present on the Website. For each “third-party” cookie you will find a link to the privacy policy of the relevant subject who generates and manages such cookies.

COOKIES

TYPE

PURPOSE

PRIVACY POLICY

www.menarinidiag.co.uk

First Party - Session and persistent

Cookies required to make navigation on the Website possible, for internal security and administration purposes, as well as to memorize the language selected by the user

This document

google.it
google.com

Third Party - persistent

Cookie for the Google Analytics service

https://www.google.com/analytics/learn/privacy.html?hl=it

http://www.google.com/policies/privacy/

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#gajs

https://tools.google.com/dlpage/gaoptout

https://support.google.com/analytics/answer/6004245

How to disable cookies in the browser’s settings

A guide to how to manage cookies in the most common browsers is provided below

Chrome

  1. Select the menu located top right of the browser’s instrument bar
  2. Select Settings
  3. Select the link Show advanced settings
  4. In the Privacy section, select content settings
  5. Under the Cookie section, modify the following settings according to the desired managing of cookies:
    Allow data to be saved on local
  6. Memorize data only until the browser is closed
  7. Block sites from setting any data
  8. Block third party cookies and site data
  9. Manage exceptions for some internet sites
  10. All cookies and site data

For further information, visit the dedicated internet page

Mozilla Firefox

  1. Select the menu located top-right of the browser’s instrument bar
  2. Select Options
  3. Select the Privacy panel
  4. In the Tracking section, select the relevant button if you want to inform the websites that you do not wished to be tracked
  5. In the History section, select the option Use Customized Settings from the drop-down menu and modify the following settings according to the desired managing of cookies:
    Accept cookies (by selecting the relevant button);
  6. Accept cookies from third parties (by selecting one of the following options from the drop-down menu: always, from already visited sites, never)
  7. Keep until (select one of the following options from the drop-down menu: until they expire, until Firefox is closed, or ask every time).
  8. In the History section it is also possible to select the button Show cookies if you want to remove the cookies that are present in your computer.

For further information, please visit the dedicated Mozilla webpage

Internet Explorer

  1. Select the Tools button
  2. Select Internet options
  3. Select the Security tab
  4. In the drop-down menu, select one of the options to customize the settings according to the desired managing of cookies:
    Block all cookies
  5. High
  6. Medium-high
  7. Medium
  8. Low
  9. Accept all cookies
  10. Select the button Sites if you want to specify which sites may always or never use cookies; this can be done by typing in the website address in the Web Address box and by selecting the Block or Allow buttons.

For further information, please visit the dedicated Microsoft Webpage

Safari

  1. Launch Safari
  2. Click on Safari
  3. Select Preferences and then Privacy
  4. In the Block Cookies section, select the preferred cookie management option.
  5. To see which sites have stored cookies on your computer click on Details

For further information, please visit the dedicated Apple page

Opera

  1. Launch Opera
  2. Select Settings from the main menu top-left of the screen
  3. Select Privacy and Security
  4. In the Cookies section, select one of the following options:
    Accept cookies –allows cookies to be stored on your computer
  5. Delete new cookies when exiting Opera
  6. Never accept cookies
  7. Accept cookies only from the site I visit
  8. Ask me before accepting cookies
  9. By selecting the button Manage cookies it is possible to remove the cookies that are stored on your computer

For further information, please visit the dedicated Opera page.

The Website may include links to other sites (so-called “third party sites”). The Company does not perform any access or control on cookies, web beacons and other tracking technologies that may be used by third party sites to which the user may access from the Website; it does in no way control the contents and materials published on, or obtained from, third party websites; and it does not control how the user’s personal data are processed by such websites -thus, the Company expressly declines any liability whatsoever which may arise in connection to all these circumstances. Users should check the privacy policies of the third-party sites to which they connect through the Website and make themselves aware of the conditions applicable to the processing of their personal data. The present Privacy Policy only applies to the Website as defined above.

Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information
We use information held about you in the following ways:

  • to ensure that content from our site is presented in the most effective manner for you and for your computer;
  • to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • to verify your status as a healthcare professional or patient;
  • to improve our level of service;
  • to improve or develop the content of our site;
  • to administer our site for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to allow you to participate in interactive features of our service, when you choose to do so; and
  • to notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, post or telephone.

If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience. There are no means by which your identity can be reasonably ascertained from this aggregated information.

Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of our Group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights
You may at any time exercise your rights in accordance with the Act, including the right to receive confirmation on the existence of your personal data, the right to check the content, the source and the accuracy of your data, and/or to request update, erasure and de-identify data, if unlawfully processed, as well as to stop the processing of such data for any legitimate reasons.

You also have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our group, partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any subject access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed here.